Responsible Gambling at PlayAUS

Gambling should always be an enjoyable form of entertainment, never a source of stress or financial hardship. At PlayAUS, we are committed to promoting responsible gambling practices and providing our players with the tools they need to stay in control.

Our Commitment

PlayAUS believes that player wellbeing comes first. We actively encourage all members of our community to gamble responsibly and to treat gaming as a leisure activity rather than a way to make money. We provide resources and support to help you maintain healthy gambling habits.

Signs That Gambling May Be a Problem

It is important to recognise when gambling stops being fun. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, stressed or irritable when not gambling
• Chasing losses by continuing to gamble after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, study or family responsibilities
• Lying to others about how much time or money you spend gambling
• Gambling to escape personal problems or negative emotions

If any of these apply to you, we encourage you to seek help immediately.

Tools to Help You Stay in Control

PlayAUS offers a range of responsible gambling tools designed to help you manage your activity.

Deposit Limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account. These limits can be decreased at any time, with increases subject to a cooling-off period.

Session Time Reminders

Receive notifications about how long you have been playing so you can make informed decisions about continuing your session.

Self-Exclusion

If you need a break from gambling, you can choose to self-exclude from PlayAUS for a set period. During this time, your account will be suspended and you will not be able to log in or place any wagers.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Responsible Gambling Tips

• Set a budget before you start and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during gaming sessions
• Do not gamble when under the influence of alcohol or drugs
• Balance gambling with other hobbies and activities
• Never chase your losses
• Keep track of the time and money you spend

Support Services

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

Underage Gambling Prevention

PlayAUS strictly prohibits anyone under the age of 18 from creating an account or participating in any gambling activity. We carry out age verification checks and reserve the right to request identification documents at any time to ensure compliance.

Responsible gambling is a shared responsibility. PlayAUS is here to support you every step of the way. If you ever feel that gambling is becoming a problem, please reach out for help.